Terms of Service

Welcome to arlenelucius.com. These Terms of Service (“Terms”) govern your access to and use of our website, including all related services, products, features, and content provided by Arlene Lucius. By visiting our site or purchasing products from us, you agree to comply with and be bound by these Terms. Please read them carefully, as they outline your rights, obligations, and limitations when engaging with our platform.

If you do not agree to these Terms, you must discontinue the use of our website.

1. Acceptance of Terms

By accessing arlenelucius.com, creating an account, or placing an order, you affirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian. You also confirm that all information you provide is accurate, complete, and current.

We reserve the right to update, modify, or replace any part of these Terms at any time. Changes become effective once posted on the website. Continued use of the website constitutes acceptance of revised Terms.

2. Website Use and Restrictions

You may use this website solely for personal, non-commercial purposes. You agree not to:

  • Use the website for unlawful or fraudulent activities
  • Attempt to gain unauthorized access to our systems
  • Interfere with website functionality or security
  • Copy, distribute, or misuse any content, images, or materials
  • Use automated tools (bots, crawlers, etc.) without permission

Violation of these restrictions may result in the termination of your access to our platform.

3. Product Information and Availability

We strive to provide accurate descriptions, photos, and specifications for all jackets listed on arlenelucius.com. However, we do not guarantee that:

  • Product colors will match your screen display perfectly
  • All descriptions are error-free
  • All items will remain available at all times

We reserve the right to modify product details, pricing, and availability without prior notice.

4. Pricing and Payments

All prices on our website are listed in U.S. dollars unless stated otherwise. Prices do not include:

  • Shipping fees
  • Customs duties
  • Import taxes
  • Transaction charges from your payment provider

We accept various payment methods depending on your region. By submitting payment information, you confirm that you are authorized to use the selected payment method.

In the event of pricing errors, we reserve the right to:

  • Cancel the order
  • Adjust the price
  • Notify you for confirmation before processing

5. Order Acceptance and Cancellation

Your order is considered an offer to purchase. We reserve the right to refuse or cancel any order for reasons including, but not limited to:

  • Product unavailability
  • Payment issues
  • Incorrect pricing or product information
  • Suspected fraudulent activity

If your order is canceled after payment, you will receive a full refund to your original payment method.

You may request an order cancellation by contacting [email protected] as soon as possible. If the order has already shipped, cancellation may not be possible.

6. Shipping and Delivery

All shipping, delivery times, fees, and responsibilities are described in our Shipping and Return Policy.
By placing an order, you acknowledge that:

  • Delivery estimates are not guaranteed
  • Delays caused by couriers or customs are outside our control
  • Shipping fees are non-refundable unless required by law

We are not liable for packages lost or delayed by third-party carriers, but we will assist in resolving such issues whenever possible.

7. Returns and Refunds

Returns are accepted in accordance with our Shipping and Return Policy. To qualify, products must:

  • Be unused, unwashed, and in original condition
  • Include tags, packaging, and accessories
  • Be returned within the specified return window

We reserve the right to refuse returns that do not meet these conditions.

Refunds will be processed within the timelines stated in our policies. Return shipping fees may apply depending on the reason for the return.

8. Intellectual Property Rights

All content on arlenelucius.com, including text, images, logos, graphics, and product designs, is owned or licensed by Arlene Lucius and protected by intellectual property laws. You may not reproduce, distribute, or modify any content without written permission.

Unauthorized use may result in legal action.

9. User Accounts

To access certain features, you may create an account. You are responsible for:

  • Providing accurate registration information
  • Maintaining the security of your account and password
  • All activities conducted under your account

We reserve the right to suspend or terminate accounts for inappropriate or fraudulent activity.

10. Limitation of Liability

To the fullest extent permitted by law, Arlene Lucius is not liable for:

  • Losses resulting from website errors or interruptions
  • Damages caused by unauthorized access to your data
  • Indirect, incidental, or consequential damages
  • Losses arising from third-party shipping providers

Our total liability for any claim related to your use of the website or purchase of products is limited to the amount you paid for the product.

11. Indemnification

You agree to indemnify and hold harmless arlenelucius.com, its employees, partners, and affiliates from all claims, damages, or losses arising from:

  • Your misuse of the website
  • Your violation of these Terms
  • Your infringement of intellectual property rights

12. Governing Law

These Terms are governed by the laws of the jurisdiction in which our business operates, without regard to conflict-of-law provisions.

Any disputes will be handled through appropriate legal processes under applicable local regulations.

13. Contact Information

If you have any questions about these Terms, please contact us:

Email: [email protected]
Website: arlenelucius.com

We are committed to providing a safe, fair, and transparent shopping environment for all customers.