Privacy Policy

At Arlenelucius.com, we value your trust and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or purchase jackets or related apparel from us. By using our website, you consent to the practices described in this policy. If you have any questions, please contact us at [email protected].

1. Information We Collect

We collect information in various ways to provide, improve, and secure our services.

1.1 Personal Information Provided Directly

When you make a purchase, create an account, subscribe to our newsletters, or contact customer service, you may provide the following information:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through third-party payment processors; we do not store full payment details)
  • Order history or preferences

1.2 Automatically Collected Information

When you browse Arlenelucius.com, our system may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referring website or advertisement
  • General geolocation data

This information helps us optimize website performance, enhance security, and analyze customer behavior to improve our shopping experience.

1.3 Cookies and Tracking Technologies

Our website uses cookies, web beacons, pixels, and similar tools to:

  • Keep your shopping cart saved
  • Remember your site preferences
  • Understand customer behavior
  • Provide personalized recommendations
  • Support analytics and advertising tools

You may disable cookies through your browser settings, but some website features may not function properly without them.

2. How We Use Your Information

Arlenelucius.com uses collected data for the following purposes:

  • Processing and fulfilling orders, including confirmations, updates, shipping, and returns
  • Providing customer support and responding to inquiries
  • Improving website performance, layout, and user experience
  • Sending marketing communications, promotions, or product updates (only when consent is provided)
  • Preventing fraudulent transactions and enhancing security
  • Analyzing customer behavior, trends, and purchase patterns to improve products and services
  • Complying with legal obligations

Your information is used only to provide a functional, reliable shopping experience and is never sold to third parties.

3. Sharing of Information

We may share your information with selected third parties only as necessary to operate our services:

3.1 Service Providers

Including but not limited to:

  • Payment processors
  • Shipping and logistics partners
  • IT and website maintenance teams
  • Email service providers
  • Analytics and performance tools

These partners are required to protect your data and use it solely to perform their assigned services.

3.2 Legal Reasons

We may disclose information if required to:

  • Comply with legal obligations or governmental requests
  • Protect the rights and safety of our company, users, or the public
  • Prevent fraud or unauthorized transactions

We do not sell, rent, or trade your personal information.

4. Data Security

We implement administrative, technical, and physical measures to protect your information from unauthorized access, misuse, or disclosure. These include:

  • Encrypted transactions
  • Secure hosting environments
  • Access restrictions
  • Routine monitoring for suspicious activity

While we take every reasonable step to safeguard your data, no transmission over the internet is entirely secure.

5. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access the personal data we store about you
  • Request corrections or updates
  • Ask for deletion of your data where legally permissible
  • Opt out of marketing emails
  • Restrict or object to certain data processing activities

To exercise any of these rights, contact us at [email protected].

Marketing emails include an “unsubscribe” link for immediate removal from promotional lists.

6. Retention of Information

We retain personal data only as long as necessary to:

  • Fulfill orders
  • Meet legal obligations
  • Resolve disputes
  • Enforce our agreements

When data is no longer required, it is securely deleted or anonymized.

7. Third-Party Links

Arlenelucius.com may contain links to external sites not operated by us. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect information from minors. If we learn that a child has provided personal data, we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy to reflect new practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our services signifies acceptance of these changes.

10. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us:

Email: [email protected]
Website: arlenelucius.com